For those living in Singapore, did you know that your phone number and address could be listed on yellowpages.com.sg?
If you didn't know, welcome to the club. A friend told me about the website and I was flabbergasted when I found out that my new address and phone numbers were listed there without me providing any authorisation.
I called my service provider up and demanded that they got my numbers removed. Here's the cherry on the cake - I could get my number and address removed as long as I pay $2.14 per month to get my details unlisted.
So, let me get this straight. My service provider gave out my details to yellow pages without informing me, let alone getting authorisation from me, and if I wanted to be removed from yellow pages, I need to pay the service provider monthly payments so that my details which I didn't authorise for them to divulge to third parties, could be removed. Someone please explain the logic to me? Because I think, if anyone gets to profit from this, it should be me. They should be paying me $2.14 per month to have my details on their website.
For now, I told them to unlist my number and I have told them I want to know who's getting the $2.14 per month and why should consumers be paying for something like this. The poor customer service person who got my tirade was obviously tired of my rant by then, and promised he would get his supervisor to call me back. It's been 24 hours and no call. But fret not, I will be calling them soon.
I am annoyed. And if you find your details on yellowpages.com.sg as well, you should be too.
1 comment:
Aiyo Junsie, you will be disappointed even if StarHub calls you back. I knew since 10 that one needs to pay a fee to SingTel (the only service provider back then) to get their personal contact details delisted from YellowPages. Where have you been? I've been paying my $2.14 per mth faithfully for the past 5 years.
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